Inguz Travel – Cancellation Policy
At Inguz Travel, we understand that travel plans can change. Our cancellation policy is designed to be transparent and fair, while ensuring smooth coordination with our partners.
✅ General Cancellation Terms
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Cancellation requests must be made in writing via email to: support@inguztravel.com
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The cancellation will be effective from the date we receive your written request.
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Refunds (if applicable) will be processed within 7-10 business days after confirmation.
📅 Cancellation Charges
| Time Before Travel Start Date | Cancellation Fee |
|---|---|
| More than 30 days | 10% of total booking amount |
| 15 – 30 days | 25% of total booking amount |
| 7 – 14 days | 50% of total booking amount |
| Less than 7 days | 100% (No refund) |
🏨 Special Cases
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Non-refundable bookings (e.g., airline tickets, special promotions, or peak-season deals) are subject to 100% cancellation charges.
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For group bookings or corporate packages, specific terms will be mentioned at the time of booking.
🔁 Modification & Rescheduling
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Modifications (e.g., change of date or destination) are allowed subject to availability and partner terms.
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A nominal change fee and any difference in fare or rate will apply.
⚠️ Force Majeure
In case of unforeseen events such as natural disasters, political unrest, or pandemic-related restrictions, we will strive to offer the most flexible resolution in line with vendor policies.